US-Based. Enterprise-Grade.

Who We Are

TelNova (operating under Kool Home Inc) is an enterprise IT services company based in Springfield, VA. We specialize in managed helpdesk, IT support, and ITSM implementation for US businesses.

Our parent organization, TelNova Solutions, has deep roots in the GCC market. TelNova US brings that same enterprise-grade approach to American businesses — with formal SLAs, real accountability, and people you can actually call.

SLA First

We commit in writing. Miss a target, you get a credit.

US-Based

Real people in Virginia. Not an offshore call center.

Secure

CCPA compliant. Encrypted. Your data stays in the US.

Transparent

Monthly compliance reports. You always know our performance.