Simple, Transparent Pricing
Annual contracts. No hidden fees. Onboarding included.
Starter
$500 /mo
Up to 3 agents
- ✓Email to ticket automation
- ✓SLA tracking Mon-Fri EST
- ✓Customer portal
- ✓Remote support access
- ✓Standard next-business-day support
Most Popular
Business
$1,500 /mo
Up to 10 agents
- ✓Everything in Starter
- ✓7 Insights dashboards
- ✓Custom SLA policies
- ✓Assignment automation
- ✓Priority 2hr support
- ✓Change management
- ✓CMDB asset tracking
Enterprise
Custom pricing
Unlimited agents
- ✓Everything in Business
- ✓Intune/SCCM integration
- ✓Dedicated account manager
- ✓On-premise option
- ✓99.9% uptime SLA
- ✓CCPA compliance support
- ✓Custom integrations
FAQ
Is onboarding included?
Yes. All plans include full setup, agent training, SLA configuration, and email integration.
Annual contracts required?
Annual is standard. Month-to-month available for qualifying clients.
Free trial available?
14-day pilot for qualified enterprise clients. Contact us to schedule.
Payment methods?
ACH, credit card, check. Net 30 invoicing.